Effective Date: April 21, 2026
Company: Option One Plumbing of The Carolinas
Service Area: Clover, SC, and surrounding South/North Carolina regions
Governing Law: State of South Carolina
1. Free Estimates & Fair Pricing Guarantee
Option One Plumbing of The Carolinas provides Free Estimates for all residential and commercial services.
- The "Price You Pay" Guarantee: The price we quote after an on-site inspection is the price you will pay for the specified scope of work. We do not add "hidden fees" or unauthorized charges.
- Scope Changes: Any deviations from the original estimate caused by customer-requested additions or unforeseen structural/code requirements discovered during the job will be documented in a written Change Order before work continues.
2. SMS & Mobile Messaging (Appointment & Emergency Updates)
By calling (803) 965-0070 or using our online booking tools, you consent to receive SMS communications regarding:
- Punctuality Alerts: On-time arrival notifications and technician ETAs.
- 24/7 Emergencies: Coordination for after-hours service calls.
- Service Quality: Follow-up messages to ensure "Peace of Mind" standards were met.
- Opt-Out: Reply STOP to cancel at any time. Message/data rates may apply.
3. Licensing & Professional Standards
All plumbing contractors on our team are fully licensed and insured to operate in both South and North Carolina. We adhere to all state-specific plumbing and gas codes.
- Well Services: We provide well repair and installation but explicitly do not perform well drilling.
4. On-Time Service & Delays
We pride ourselves on scheduling based on realistic time frames. However, Option One is not liable for delays resulting from:
- Traffic or severe weather conditions affecting the Clover/Carolinas region.
- Access issues to the property or specialized parts availability from regional suppliers.
- Life-safety emergencies that require immediate diversion of crews.
5. Advice & Maintenance Disclaimer
Content onhttps://calloptionone.com/ or provided via email is for general information and does not substitute for a professional on-site evaluation. Option One is not liable for outcomes of DIY maintenance or repairs attempted by the client based on digital content.
6. Limitation of Liability
To the extent permitted by law, liability is limited to the total amount paid for the specific service rendered. We are not responsible for pre-existing damage or the failure of aged fixtures (e.g., rusted hose bibbs or brittle water lines) that may occur during standard repair procedures.
Read what our clients are saying
Great Google Reviews
Daniel did a great job at my property. He was very competent and professional. He went above board to be helpful and courteous.
Great service! The plumber was on time, professional, and explained everything clearly. The work was done quickly and the price was fair. I’d definitely call them again and recommend them to anyone who needs reliable plumbing
Corey W from Option One was the absolute best. He listened and took action. We ended up doing a lot of work because we trusted him and we are so glad we did. Our new in home filter system is fantastic! Clear beautiful water! He also installed new water lines, a water heater and new ADA toilets. He was always available for questions and was so incredibly nice. His partner Kyle was also very sweet and a big help.
Highly recommend Option One!
Daniel did an excellent job! He explained everything to me and was very friendly and honest. I highly recommend!
Daniel thank you was very informative. Very kind.
Quick and efficient!
Great work!
Kyle, was very professional knew what he was doing. Very great personality. Nice person.
Contact us today!
Our team has qualified plumbers with years of experience in addressing clogs. Let us deal with your drain clogs and blockages now. Call Option One Plumbing or fill out the form to schedule an appointment.
