Effective Date: July 1, 2025

Option One Plumbing of The Carolinas (“Option One Plumbing,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website https://calloptionone.com, or otherwise interact with us, such as by phone or email.

By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.

1. Information We Collect

We may collect the following types of information:

  1. Personal Information
    When you contact us, request service, or fill out a form on our website, we may collect:

    • Name
    • Phone number
    • Email address
    • Physical address
    • Details about your plumbing needs
  2. Automatically Collected Information
    When you visit our website, we may collect:

    • IP address
    • Browser type and device information
    • Pages visited and time spent on site
    • Referral URLs
      This is typically collected using cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

  • Provide plumbing services and respond to inquiries
  • Schedule service appointments
  • Improve our website and services
  • Send service updates, reminders, or promotional messages (with your consent where applicable)
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it in the following situations:

  • Service Providers: We may share information with third-party vendors who help us with scheduling, marketing, or operating our website.
  • Legal Requirements: We may disclose information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar tools to enhance user experience and collect site analytics. You can adjust your browser settings to block or delete cookies, though this may affect website functionality.

5. Data Security

We use industry-standard security measures to protect your information. While we strive to safeguard your data, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Privacy Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your information
  • Opt-out of certain uses of your information

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.

8. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect personal information from children.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Option One Plumbing of The Carolinas

2750 State Rd S-46-759
Clover, SC 29710
Phone: (839) 232-1201
Website: https://calloptionone.com

10. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or for legal reasons. Any changes will be posted on this page with an updated effective date.

Read what our clients are saying

Great Google Reviews

Joyce Edgell
Joyce Edgell
Google Review

Daniel did a great job at my property. He was very competent and professional. He went above board to be helpful and courteous.

Mike Gurman
Mike Gurman
Google Review

Great service! The plumber was on time, professional, and explained everything clearly. The work was done quickly and the price was fair. I’d definitely call them again and recommend them to anyone who needs reliable plumbing

Angela Herd
Angela Herd
Google Review

Corey W from Option One was the absolute best. He listened and took action. We ended up doing a lot of work because we trusted him and we are so glad we did. Our new in home filter system is fantastic! Clear beautiful water! He also installed new water lines, a water heater and new ADA toilets. He was always available for questions and was so incredibly nice. His partner Kyle was also very sweet and a big help.
Highly recommend Option One!

DeVona Reese
DeVona Reese
Google Review

Daniel did an excellent job! He explained everything to me and was very friendly and honest. I highly recommend!

Kasha Smith
Kasha Smith
Google Review

Daniel thank you was very informative. Very kind.
Quick and efficient!
Great work!

Charlie West
Charlie West
Google Review

Kyle, was very professional knew what he was doing. Very great personality. Nice person.